Frequently Asked Questions

Our Parla Candle candles are made with natural soy wax for a clean burn and balanced fragrance diffusion.

The burning time of our products varies by model. Some series offer +40 hours of burning time. The burning time is also specified on each product page.

For the first use, we recommend burning the candle for at least 2–3 hours until the top surface melts all the way to the edges. This reduces the risk of tunneling and ensures a more efficient burn.

Before each burn, trim the wick to 5–7 mm. This ensures a cleaner flame, less soot, and more balanced fragrance performance.

Parla Candle fragrances are designed to be balanced, diffusing without becoming overpowering in the room. Scent perception may vary depending on room size.

Never leave a burning candle unattended, keep it away from flammable surfaces, and place it out of reach of children and pets. It is generally recommended not to burn for more than 4 hours at a time.

Yes. After the candle is completely finished, you can clean out the remaining wax appropriately and reuse the ceramic vessel for decorative purposes. (Use for food contact may vary depending on the product/vessel type.)

With proper use, soy wax burns cleaner. Keeping the wick short, burning in a draft-free environment, and proper burning time will minimize soot/smoke.

Your orders are carefully packaged, and preparation time may vary depending on the product/period. For current shipping information, please check the shipping & delivery page.

Return/exchange conditions vary according to the product's condition and legal framework. For details, visit the Returns & Exchanges page.